Emergency service

Our Partners

Hearfield Research Ltd. Superior Webdesign.

Pokorny GesmbH Electrical installations, network installations and special purpose devices.

1 - ICT Architecture

ICT Architecture comprises all static and dynamic aspects of the framework defining your company's information and teleceommunication structures. It can be seen as a baseline definition which serves to describe and co-ordinate components and structures of a company's ICT systems.

Some of the more tangibe building blocks of ICT architecture are hardware, software, network devices and communication appliances. Mechanisms for managing these according to pre-defined procedures with set parameters (configuration and capacity planning, change management, standardization of all components as well as policies and procedures, backup of data, service level agreements with agreed availability and reliability parameters, disaster recovery planning, contingency planning, risk management etc.) ensure friction free and efficient operation of your ICT systems.

We guarantee independent services, our expertise and competence ensure ICT architecture and systems that are built for your requirements, not around a product that we like to sell.

The following is not yet translated completely.

Review of requirements, analysis, formulating the ICT architecture concept

As a first step, we discuss and formulate together with you your requirements and analyse existing systems with a view to support your business processes comprehensively.

1.1 Standardization

1.2 Risk Management

1.3 Policies & Procedures

1.4 Disaster Recovery

.. or how to ensure business continuity when part or all of your ICT systems decide not to perform their tasks.

1.5 Service Level Agreements

SLAs are increasingly being used also for the provision of internal services for a variety of reasons. They serve as authoritative description of the services provided, their quality, time and other parameters.

We can assist you with conceptualization, implementation and recurring reviews and monitoring of the pre-defined parameters to ensure that the SLAs remain synchronized with your requirements.

1.6 Benchmarking

How much?

We invoice set hourly rates depending on the kind of service provided. A number of services is available as lump sum offers, our customers can also enter into service or project management contracts with us and/or acquire blocks of hours at a reduced price.

Contact us, we will provide you with a specific offer for your requirements.

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