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Pokorny GesmbH Electrical installations, network installations and special purpose devices.
6 - Data recovery
If you came to this page because you're currently experiencing a problem with a defective harddisk or other storage media, please adhere to the following advice:
Devices that we offer recovery services for include hard disks, floppy disks, CDs, DVDs, a number of MO disk formats and sizes, various memory cards (CF, MMC, SD, miniSD, Sony memory stick, etc.), DAT, DLT, IOMEGA JAZZ/ZIP, Travan, USB Sticks, SyQuest etc. If your device or media is not included in this list, please call us - if we don't have the expertise and equipment necessary, we can almost certainly direct you to one of our partner companies that does.
Main causes for data loss on hard disks are
Cost estimate for data recovery
So, how much is this going to be?The costs for the most often occurring data recovery scenarios for hard disks are - based on our experience - in the following price bands:
These values come from experience, in individual cases, they may be lower or higher, depending on the complexity and availability of parts.
Average duration of recoveryData recovery takes on average between three and five working days if necessary parts are on stock.
Spare or replacement parts that are not on stock can usually be obtained in a time frame of two to ten days.
We have many hard disk electronics of the most often installed hard disks and therefore frequently don't need extra spare parts in case of defective electronics.
24 hours recoveryRepairs can be conducted at the request of the customer within a time frame of 24 hours. A surcharge of 50% of the total quoted price in the cost estimate will be invoiced. Should the repair take longer, we will not invoice the surcharge.
The fine print ...We don't sell or rent out hard disk electronics. It is impossible to provide you with a realistic cost estimate without having diagnosed the device/medium.
TipsData recovery is a task for specialists. Failed attempts performed by amateurs cause substantially increased cost and reduce the chances of recovery SUBSTANTIALLY.
Defective devices and/or media must reach a specialist as soon as possible. Don't turn it on or try to use it - even a single additional start of the device may cause irreversible loss of part or all data contained on it.
Never use or install hard drives in any other way than approved by the manufacturer.
Conduct backups regularly.
Always treat your hard disks carefully - shocks during operation, extreme temperature changes or strong shocks when not in operation must be avoided.
Always ensure that hard disks are used within their allowable temperature range.